Shop Support Technician
Position Overview
Richmond Equipment is seeking a dependable, self-motivated Shop Support / Yard Technician to help keep our service department operating efficiently. This role exists to support our technicians by handling non-technical tasks that improve productivity, reduce downtime, and keep work flowing through the shop.
This is a hands-on, fast-paced position that involves forklift operation, moving customer vehicles and equipment, receiving shipments, running local errands, maintaining the service yard, and assisting with general shop operations. The ideal candidate is safety-conscious, dependable, and able to take initiative without constant supervision.
Key Responsibilities
Equipment & Yard Operations
- Safely operate forklifts and other equipment to move customer vehicles and inventory
- Move units in and out of service bays
- Stage upcoming jobs and equipment for technicians
- Organize and maintain the service yard and parking areas
- Relocate completed units to designated areas
Technician Support
- Assist with battery handling, charging, replacement, and core management
- Deliver parts, tools, and materials to technicians as needed
- Support technicians with non-repair tasks to maximize billable productivity
- Help maintain organized work areas and staging areas
Deliveries & Errands
- Unload incoming shipments and freight deliveries
- Assist with receiving and distributing materials
- Run local errands as needed, including:
- Refilling propane tanks
- Transporting tires for mounting
- Picking up or delivering parts, supplies, or upholstery items
- Hardware store runs and other business-related errands
A clean driving record is required, and candidates must be insurable under the company's insurance policy.
Shop & Facility Support
- Sweep and maintain shop floors and common areas
- Keep the shop, yard, and work areas clean and organized
- Empty trash, cardboard, and scrap materials
- Assist with maintaining a professional appearance throughout the facility
- Clean and maintain shop restroom facilities
Sales & Yard Support
- Assist with placing sales units on charge
- Help move units for scheduled maintenance of the yard and facility
- Support dealership operations as needed
Requirements
- Forklift experience preferred
- Valid driver's license with a clean driving record
- Ability to safely move vehicles and equipment
- Ability to lift and carry heavy items, including batteries and parts
- Strong work ethic and positive attitude
- Dependable, punctual, and safety-minded
- Ability to work independently and remain productive without constant direction
- Comfortable working both indoors and outdoors in varying weather conditions
What Success Looks Like
Success in this role means helping technicians spend more time performing billable repairs by keeping jobs staged, parts delivered, units moved efficiently, and the shop organized. The ideal candidate takes initiative, stays busy, and looks for ways to help before being asked.
This position may provide opportunities for advancement into parts, service, dispatch, or technician career paths based on performance and business needs.